The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Enter your coupon code after entering your payment information, and right before you submit your order. 😉
I love International customers! However, I am aware of the policies for selling to EU customers. For my shop, same rules apply. Custom orders, no refunds unless we've discussed something otherwise. In all cases of a refund, merchandise is required to be sent back to me before refunding your purchase. You are responsible for the shipping charges associated with returning your item. This is still in accordance with EU regulations and Etsy seller policy. Please contact me if you have any questions. Thank you.